TL;DR

In 2021, Kathy inherited Fitts Construction with no prior construction experience. She struggled with estimating, pricing, and differentiating her business in a competitive market. After adopting Bolster’s CostCertified engine, she gained access to accurate pre-built assemblies, fast digital proposals, and expert coaching. The result? Higher profits, more booked projects, and a thriving construction company she now runs alongside her full-time career as a Financial Advisor.

How Bolster Helped Fitts Construction Transform Its Workflow

When Kathy inherited her husband’s general contracting and remodeling company, Fitts Construction, in 2021, she stepped into an entirely new world.

With no background in construction, she suddenly found herself responsible for estimating projects, pricing jobs, managing operations, and competing in a crowded local market. Every day felt like a crash course in an industry she had never planned to enter.

Like many business owners in unfamiliar territory, Kathy turned to the internet looking for tools and guidance that could help her simplify the process and avoid costly mistakes.

That search led her to Bolster.

After speaking with one of our account executives, Kathy quickly realized that Bolster’s CostCertified quoting engine could solve the biggest challenges holding her business back.

The Challenges

Once onboarded, our Customer Success team worked closely with Kathy to identify the core issues:

• Uncertainty around estimating – Without construction experience, building accurate estimates felt overwhelming.
• Slow proposal turnaround – Quotes took too long to prepare, costing her opportunities.
• Lack of differentiation – Her proposals looked like every other contractor’s in her market.

These obstacles made it harder to win jobs confidently and protect profit margins.

The Bolster Solution

Bolster gave Kathy the structure and support she needed to move forward with confidence.

Instead of spending hours wrestling with spreadsheets, Kathy could generate accurate, polished digital proposals quickly. Clients received clear, transparent pricing — and Fitts Construction began closing more jobs.

Beyond the software, Bolster’s in-house construction experts provided hands-on guidance. They helped Kathy understand pricing structures, refine her local market rates, and build confidence in running her business strategically.

The Results

With better estimates, faster turnaround times, and stronger presentation, Fitts Construction increased profitability and improved close rates.

Today, Kathy runs a thriving construction company — while also managing a full-time career as a Financial Advisor serving more than 200 clients.

Her story proves that you don’t need decades of construction experience to build a successful contracting business. With the right systems, tools, and expert support, transformation is possible.